Apology and Compensation for IncorrectDescription in [New manager's Welcome Extraction]

對[新人管理人歡迎卡池]中不正確描述的道歉和補償

Hello.

您好。

This is Kim Jihoon, Director at Project Moon.

我是金志勛，月亮計劃的負責人。

We have been made aware of the issue where the New Manager's Welcome Extraction says [a 3★ Identity is assured in 20 Extractions],?

我們已經(jīng)發(fā)現(xiàn)，新人管理人的抽卡中的描述為[在20次抽取中保證獲得三★身份卡]，

but the assured item can in fact be either a 3★ Identity or E.G.O.

但保底的物品實際上可能是三★身份卡或三★E.G.O。

The extraction was configured as such because we considered the value of E.G.0 to be equivalent to or greater than that of a 3★ldentity as both cost 400 Egoshards to redeem,?

抽取之所以這樣配置，是因為我們認為E.G.O的價值等于或大于3★身份卡的值，而兩者都需要花費400狂氣才能兌換，

but we failed tocorrectly inform the player of the details,?

但我們沒能正確地告知玩家細節(jié)，

causing much confusionand inconvenience.

造成了許多困惑和不便。

We will quickly adjust the text to show as [3★ldentity/E.G.O assured in 20 Extractions] to prevent further confusion.

我們將盡快將描述顯示改為[在20次抽取中保證獲得三★身份卡或E.G.O]。

We will be more aware of clarity in descriptions so that they won't create confusion in the future.

我們將更加注意描述的清晰性，這樣以后就不會造成混淆。

We sincerely apologize for the inconvenience.

給您帶來不便，我們深表歉意。

Though we understand that it's not sufficient to make up for thediscontent,?

雖然我們知道這不足以彌補不滿，

we are planning to provide all players with a [3★Guarantee Decaextraction Ticket].

我們計劃為所有玩家發(fā)放一張[三★保底券]。

Our staff is currently working hard to fix the issue with duplicate mailrewards as well.

我們的工作人員目前正在努力解決重復郵件獎勵的問題。

Once again, we wish to make admissions and amends for our failings.

再一次，我們希望承認并彌補我們的過失。

The issue with the description will be addressed by the March 9th update.

描述的問題將在3月9日的更新中解決。

Additionally, we will send out the gift ticket as soon as the issue with the mail system has been resolved.

此外，我們會在郵件系統(tǒng)問題解決后盡快寄出禮券。

Thank you.

感謝您的諒解。